This year has sure been a crazy one! Who would have known one year ago just how much our world would change? We’ve gone from a culture of handshakes and hugs to one of social distancing, face masks, and gloves. Many have had to stay away from their loved ones as a precaution or, if they became sick, needed to quarantine themselves.
Outside of COVID-19, we have had our challenges here in Tucson of forest fires, inclusion, and social awareness.
We watched our beloved west coast go up in flames as 2020 is likely to go down as one of the warmest years on record. Vacations, birthday parties, weddings, and family reunions were rescheduled. Each of these events added to our stress.
But, one thing is for sure – it is in times of trial that both the best and worst in people come out. It is in these times that we know who our true friends are and learn the true character of people.
This year, our office has been incredibly grateful for all the goodness we have seen in our patients.
We saw person after person respond with understanding when we explained that our walk-in hours are temporarily canceled and implemented curbside cleanings with appointments to control stress among our staff. We worked with many people over Zoom and video Telehealth who had patience with us as we were learning how to make such appointments work while trying to ensure each patient was getting the best care possible. And, as we transitioned back to face-to-face appointments, we saw patients have respect for our new procedures and work with us as we all had to get used to wearing face masks while in the office.
This blog is meant to simply be a “Thank You!” Thank you to our patients for continuing to work with us during this difficult year. Thank you for your patience as we all worked through changing our policies and procedures. Thank you for continuing to support our practice and for referring your family and friends.
It is because of you that we can continue to care for patients. It is because of you that we can help restore relationships and quality of life to those who are dealing with hearing loss.
Thank you so much for your loyalty and patience. We’re looking forward to a new year! Here’s hoping next year changes for the better! Here’s hoping we will finally be able to see each other’s smiles once again!